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Connect WhatsApp

Channels

WhatsApp Business setup

WhatsApp requires either Meta's Cloud API or a provider like Twilio. The Pro plan (£10/mo) supports both.

Option A — Meta Cloud API

Create a Meta Business account, register a phone number, and get your access token. Paste token + phone-number-ID into Channels → WhatsApp.

Option B — Twilio

Use Twilio's WhatsApp sandbox for testing or apply for a production number. Paste your Account SID, Auth Token and from-number into the form.